Medina Auto Repair

We have been using Nordgren Automotive for years. The customer service is excellent and so is the repair work. I trust Jeremy and his team. I appreciate the fact that once my car has been looked over, I get a detailed report on what needs immediate attention and what does not. It helps to know what to plan for down the road. I have referred friends to Nordgren and they have been extremely happy with the service that they have received!

Always thorough and professional.

Excellent, personal service.

I have been a very satisfied Nordgren Automotive customer for over 3 years now! Jeremy has always done a excellent job of communicating to me what my options for repairs are in a very professional, no- pressure way. Pricing is very competitive for top notch repairs. I highly recommend giving Nordgren Automotive a try!

Went in for an oil change, tire rotation and general review for my 2007 Mazda 3. The service and staff were great and willing to give me a ride to my place of work (nearby) so I could drop my vehicle off for the day. Ended up diagnosing a front tire bearing, which was pricey, but offered competitive rates and clear explanation of the issue and need/or not to replace it. Would recommend.

I can say that being in the customer service industry myself, Nordgren does an exemplary job of the way auto maintenance should be. It is possible to have customer service in automotive repair. If you are looking for a great shop look no further.

Pleasant customer service and use of a loaner car is very appreciated. Helpful advice on prioritizing repairs that were needed on my 2008 Jeep.

They are always upfront and honest about my car's needs and their prices are competitive.

Brought in my 07 Audi A4 for Timing Belt change. One of their tech's, Luke, did a great job of diagnosing what needed done, what could wait, what would need done in the future, etc. Pricing was very competitive, but the service was far and above a dealer or large shop where your car may pass 2-3 hands before being returned to you. High attention to detail and expertise knowledge make this a great auto shop I will continue to keep bringing my car back to. Additionally, they got the work done a day earlier than expected!

Very good communication! Explained everything perfectly, at a fair price.